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I think a clue is in the word small. These are often one man bands, and are maybe struggling to just keep up with the customers they have, doing the job, paperwork, issuing bills, collecting money . Answering calls from people they do not deal with, and literally not have the time to, is maybe a low priority.
If a small business is too busy to answer the phone or reply to an email rapidly, maybe they are doing something right.
There are probably millions of these sites set up by criminals and it is very much a whack a mole for the police getting them all… but I guess it doesn’t help when registrars and web hosts just pass the buck.
Agreed. The hacking of your site was probably fully automated. A script looked for WordPress version x.y.z which has a known bug. The bug was exploited and a redirect was put in place.
Not all webhosts and/or registrars have the resources to police their sites. They may spot unusual traffic patterns, or if your domain appears on SURBL or similar. It is ultimately the police who do the policing. If a registrar gets involved unilaterally, against content that might be illegal, there is a chance they could end up in court. They are no longer a common carrier, but a content provider. If they get involved because there is a security issue with your site, that is probably covered by the t&c’s.
Look at it the other way. Suppose someone made a complaint about your WordPress site, saying it was breaking some law, in some part of the world. You’d want to have an informed discussion, rather than some random registrar pulling the plug with little evidence.
A lot of domain hosts or registrars wont want to get involved in squabbles. They don’t have the time or tools to decide if the drugs are fake, or if it is illegal etc. There is a dispute process available via ICANN, but it is long and usually expensive.
If what the vendor is doing is illegal, then contact the appropriate authorities in your country. In this case it would be Action Fraud. They may not take immediate action, that you can see, but it could form part of a wider investigation.
@nomad It’s probably good to be wary anywhere/anyway, my Dad heard on the radio about a scam trick where people indicate but don’t do what they’re indicating they’re going to do, and with that in mind, he didn’t pull out onto a main road when another driver was approaching his side road and indicating to turn left, and the driver gave him a mucky look as she drove past and he didn’t pull out. It could have been a mucky look for some other reason, but it set him wondering.
Interesting. A friend was scammed when driving along in his van, and the car in front slammed their brakes without any cause to slow down for an insurance claim (further details escape me). He’s since got a dash cam.
Bear in mind if it’s a ‘dangerous’ fail you won’t be able to drive it away and fix it.
Lights are always a good one to check. I am amazed by how many cars I see driving around with a light out.
Our main commuting car is a Kia (first a cee’d then two consecutive Sportages). We trade in against new after 80k which takes less than 4 years. Never done anything except put in fuel and have them serviced. Other cars run in parallel tend to be older and used for picking up buildng materials and mobile skips. Best of them was a Nissan Pathfinder which was indestructible, and a big surprise was a Discovery which never let us down, did loads off road, and still scrubbed up ok.
best of all is a bit obvious, but my old Toyota pickup had 250k on the clock when I sold it, and I spot it occasionally in Shef 15 years later. Same for a Nissan Patrol I had. Both were indestructible.
